Terms of Service
Effective: August 5, 2026 · Last updated: August 5, 2026
These Terms govern your access to and use of REIBrain (the “Service”), operated by S&B Properties LLC (“REIBrain,” “we,” “us”). By creating an account, starting a trial, or using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind it.
1. What REIBrain is — and is not
REIBrain is software that helps residential real estate investors find listings, estimate repair costs and after-repair value, analyze potential returns, draft outreach, and track deals through a pipeline.
REIBrain is a software tool, not a professional service. We are not a licensed real estate broker, appraiser, contractor, attorney, accountant, lender, or investment adviser, and nothing in the Service is real estate, legal, tax, financial, or investment advice. Every number the Service produces is an estimate for screening purposes. You are solely responsible for your investment decisions and for verifying any property with your own inspections, contractors, appraisals, and professional advisers before you commit money.
2. Accounts and workspaces
- Access is currently invite-only. You must provide accurate information and keep your sign-in email secure.
- Your data lives in a workspace. Everyone you invite to a workspace can see and change everything in it, including properties, Buy Boxes, owner contact information, and deal notes. Invite accordingly.
- You are responsible for all activity in your workspace, including by people you invite.
- You must be at least 18 and able to form a binding contract.
3. Trials, plans, and billing
Free trial
Trials run 14 days and do not require a credit card. When a trial ends, access to the Service is suspended but your data is retained so you can pick up where you left off if you subscribe. See the Privacy Policy for how long we keep data after that.
Subscriptions
- Paid plans are billed in advance, monthly or annually, through our payment processor Stripe. We never receive or store your full card details.
- Subscriptions renew automatically until cancelled.
- Cancelling monthly: your plan stays active through the end of the current billing period and does not renew. We do not refund partial months.
- Cancelling annual: contact us and we will refund the unused portion of your term on a pro-rated basis.
- You can cancel at any time from the billing portal inside the app.
Price and plan changes
We may change prices or what a plan includes. We will give you at least 30 days’ notice by email before a change affects your renewal, and you may cancel before it takes effect.
Taxes and failed payments
Prices exclude taxes, which we may add where required. If a payment fails, we will retry and may suspend access until it clears.
4. Your obligations when contacting property owners
This section matters more than any other. REIBrain can surface property owner names, mailing addresses, and phone numbers, and can help you draft and send outreach. When you contact someone, you are the sender — not REIBrain. You alone are responsible for complying with the laws that govern that contact, including:
- Telephone Consumer Protection Act (TCPA) and state analogues, plus federal and state Do Not Call rules, for any call or text message.
- CAN-SPAM for email, including accurate headers, a physical address, and a working opt-out.
- Fair Housing Act and state fair housing laws in all advertising and communication.
- State licensing and disclosure laws that apply to buying, wholesaling, or assigning real estate contracts where you operate.
Skip trace data is not a consumer report. Owner contact information available through the Service is not provided by a consumer reporting agency and has not been assembled for FCRA purposes. You may not use it to make decisions about credit, insurance, employment, tenant screening, or any other purpose covered by the Fair Credit Reporting Act. Use it only to make direct contact about acquiring a property.
5. Your data
- You own your content — the properties, notes, Buy Boxes, and other information you put into REIBrain.
- You grant us a limited licence to host, process, and display that content solely to operate the Service for you.
- We do not sell your data, and we do not use the contents of your workspace to train AI models.
- You may request an export of your workspace data at any time by emailing us.
6. Estimates, AI output, and third-party data
The Service produces repair estimates (including estimates generated by AI from listing photographs), after-repair values from comparable sales, rent estimates, cash-flow figures, and market scores. These are automated approximations, not appraisals, inspections, or guarantees. They may be wrong.
Listing, ownership, tax, rent, and market data comes from third-party sources including Realtor.com, RentCast, Tracerfy, the U.S. Census Bureau, and HUD. Those sources may be incomplete, delayed, or inaccurate, and a listing’s true status can change before our data reflects it. We do not warrant any third-party data.
AI-generated text, including drafted offer emails, must be reviewed by you before you send it. You are responsible for everything you send.
7. Acceptable use
You agree not to:
- Resell, redistribute, or publish bulk data obtained through the Service, or use it to build a competing dataset or product.
- Scrape, spider, or use automated means to extract data from the Service beyond normal use.
- Share your account with people outside your workspace, or exceed the seats your plan provides.
- Use the Service to harass anyone, or to contact people who have asked you to stop.
- Attempt to breach or probe our security, or access another customer’s workspace.
- Use the Service for any unlawful purpose.
8. Intellectual property
REIBrain, including its software, interface, and brand, remains our property. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while your subscription is active. If you send us feedback or suggestions, we may use them freely without obligation to you.
9. Suspension and termination
You may stop using the Service and cancel at any time. We may suspend or terminate access if you materially breach these Terms, if your payment fails and remains unresolved, or if we reasonably believe your use creates legal risk or harms other users. Where practical, we will tell you first and give you a chance to fix the problem.
10. Disclaimers
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that any estimate, valuation, or data point will be accurate.
11. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost deals, or lost data. Our total liability arising out of or relating to the Service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited by law.
12. Changes to the Service or these Terms
We may modify the Service over time. We may also update these Terms; if we make a material change, we will notify you by email or in the app at least 30 days before it takes effect. Continuing to use the Service after that means you accept the updated Terms.
13. Governing law and general terms
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-laws rules. The exclusive venue for disputes is the state and federal courts located in Davidson County, Tennessee, and both parties consent to that jurisdiction.
If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service.
14. Contact
Questions about these Terms: hello@reibrain.ai
REIBrain is a product of S&B Properties LLC, a Tennessee limited liability company.